How to submit a fuel reimbursement request after your booking ends

GoGet always pays for fuel, so if you've paid for fuel during a booking, you should submit a fuel reimbursement after the booking ends.

Fuel reimbursements can only be submitted after the booking ends.

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How to get reimbursed for fuel

• Visit Profile in the GoGet app or website
• Tap Fuel Reimbursement
• Select the vehicle you refuelled and the bookinh date from the drop-down list
• Enter the amount you paid
• Upload any fuel receipts related to that trip. If you refuelled more than once during that trip, please upload all receipts.
• Select whether you would like the fuel amount to be reimbursed as GoGet credit or refunded to your bank account.
• If you would prefer a refund, enter your bank details and click Submit.

Note: You can only request fuel reimbursements for bookings that have been completed.

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When to expect your refund:

• Refunds are made weekly. If you submit your claim by Wednesday, it should take roughly 1 week or so to receive your reimbursement.
• If it's after Wednesday, it should take roughly 1 to 2 weeks or so to receive your reimbursement.
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A few key things to remember:

• Keep the receipts you used to pay for the fuel yourself - we need to know;
• • The date and time of the fuel purchase
  • How much fuel was bought
  • The total cost of fuel
  • What card to refund it to if applicable
• Upload ALL photos of the receipts in the same claim