How long does it take to be approved as a member?

Last updated: 2026-02-25

Most new GoGet members are approved within 24 hours

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In some cases, we may need extra information from you. If so, we’ll contact you by email - please keep an eye on your inbox (and spam folder) and call us on 1300 769 389 if you need to get going sooner.

While you’re waiting for approval, you can collect your GoGet smartcard so you’re ready to book as soon as you’re approved.