I'm having issues with my login, or I don't have access to my login email

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If you are having trouble logging into the GoGet app, it may be caused by a couple of different issues:

• I have forgotten my password
• I no longer have access to my GoGet email
• My usual login isn't working and I haven't used GoGet for a while
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I have forgotten my password

It's easy to reset your password. Go to the app or website and enter your email address.

1. Tap Forgot your password
2. Confirm your email and tap Continue
3. You will be sent an email with a password reset link.
4. Follow the prompt to reset your password
5. Log in with your new password

• * *

I no longer have access to my login email

Give us a call on 1300 769 389 and the team will verify your identity and can help update your email address.

• * *

My usual login isn't working and I haven't used GoGet for a while

We have recently updated our website and app and upgraded security. To move your account into the new app, you will need to reset your password and set up 2-step verification.

Please tap Forgot your password and follow the instructions above.